Customs Info

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Import Duties, Fees, and Taxes

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Our items are generally not taxed in most countries. Due to the complexity of international tax laws, the following are not included in the total price: customs fees, taxes, and other expenses. Payment of these additional expenses is the responsibility of the customer upon receiving the package and we are in no way responsible.

Delays in delivery may occur if your package is randomly selected by your country's customs office for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order into your country. We do not benefit in any way from these charges.

 

Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.
*Please contact your local post office or customs office for more detailed and precise information on taxes. (Google is a great resource for this information.)

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• Customs clearance: Pick-up may be required due to customs clearance quarantine depending on the country and customs office.

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NOTE: Returns due to complaints about extra taxes during the clearance process will not be accepted. There will be no refund.

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Will customs delay my package arriving?

• Before ordering, we recommend you double-check any customs regulations that can affect your shipment and cause delays or problems. When items are shipped internationally, every shipment must go through customs. This may cause a slight delay in the arrival of your shipment. After customs clear your package, it will be set to be delivered to your local post office! 

• Please note that shipments to the EU and more may require additional information from customs such as your Passport No. or Tax ID, and may require a duty payment before the parcel is cleared by customs. ​